Welcome to SMC Africa Limited

Welcome to SMC Africa Limited - Excellence in every stride - Delivering innovative marketing, design, IT and hospital administration solutions across Africa - Chat with us on WhatsApp
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Innovative Solutions

Empowering Businesses Across Africa

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Expert Marketing & IT

Streamline Your Operations

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Hospital Admin Solutions

Focus on Patient Care

Our Core Philosophy

Company Overview

Company Overview

SMC Africa Limited, established in 2020 in Nairobi, Kenya, is a leading provider of innovative marketing, graphic design, IT solutions, and hospital administrative services across East Africa and beyond.

Vision

Vision

To be the leading transformative solutions provider in Africa, empowering businesses—especially healthcare institutions—to achieve operational excellence and unparalleled market presence through technology and strategic communications.

Mission

Mission

To drive organizational growth and operational excellence by delivering high-impact marketing strategies, stunning visual designs, robust IT infrastructure, and streamlined hospital administration services with integrity and innovation.

Core Values

Core Values

  • Innovation: Pioneering creative and technological solutions.
  • Improvement: Committed to continuous learning and enhancement.
  • Sustainability: Promoting eco-friendly and long-term viable practices.
  • Integrity: Upholding honesty, transparency, and ethical standards.
  • Client-Centric: Putting your success at the heart of everything we do.

Meet Our Expert Team

John Ndung’u

John Ndung’u

Chief Executive Officer

A visionary leader with a passion for empowering African businesses, John is the driving force behind SMC Africa’s bold mission. With years of marketing and strategy expertise, he turns ideas into scalable success stories that shape industries..

Noel Mawili

Noel Mawili

Managing Director

Noel is the engine that keeps our ambitions in motion. Known for his sharp business acumen and results-driven leadership, he ensures that every strategy we design doesn’t just look good on paper — it performs in the real world.

Mercy Ndolo

Mercy Ndolo

Creative Director

Mercy is the imagination behind the magic. From crafting unforgettable brand stories to designing visuals that inspire, she transforms abstract ideas into experiences that connect deeply with audiences.

Jecinta Mumbua

Jecinta Mumbua

HR Manager

Jecinta is the heartbeat of SMC Africa. With a knack for nurturing talent and fostering positive culture, she ensures our team stays motivated, aligned, and ready to conquer every challenge.

Lian Ndinda

Lian Ndinda

Finance & Operations Manager

Lian keeps the engine running smoothly. With a mind for numbers and a passion for precision, she ensures every project runs efficiently — balancing creativity with sustainable growth.

Our Comprehensive Services

Marketing & Branding Services

Digital Marketing

Digital Marketing

Full-spectrum online growth: SEO, social media management, Google Ads, email campaigns, content marketing, and analytics-driven strategies to boost visibility and conversions.

360° PR Services

360° PR Services

Comprehensive public relations: media outreach, press releases, crisis communication, influencer partnerships, and reputation management to build trust and authority.

Brand Strategy & Design

Brand Strategy & Design

From logo creation to full brand identity systems, we craft cohesive, memorable brands that resonate with your audience and stand the test of time.

Marketing Communication

Marketing Communication

Strategic messaging across email, SMS, newsletters, and internal comms to engage customers and align teams with your brand voice.

International Market Research

International Market Research

In-depth global and regional market analysis, competitor benchmarking, consumer behavior studies, and expansion feasibility reports.

Graphic Design Services

Logos & Brand Identity

Unique, scalable logos and full brand kits including color palettes, typography, and usage guidelines.

Flyers, Posters & Brochures

High-impact print and digital marketing materials designed to inform, persuade, and convert.

Banners & Billboards

Large-format designs for events, outdoor advertising, and trade shows that demand attention.

Business & Event Cards

Premium business cards, invitation cards, and event passes with creative finishes.

Full Branding Packages

Complete visual identity systems for startups and rebrands, including stationery, packaging, and digital assets.

IT Solutions & Support

Custom Website & App Development

Custom Website & App Development

Diagnosis, repair, and maintenance of desktops, laptops, servers, printers, and networking hardware.

Hardware Maintenance & Support

Hardware Maintenance & Support

Diagnosis, repair, and maintenance of desktops, laptops, servers, printers, and networking hardware.

Software Installation & Support

Software Installation & Support

Installation, updates, troubleshooting, and training for Windows, macOS, Office, CRM, ERP, and custom apps.

Network Setup & Management

Network Setup & Management

Wired/wireless networks, firewalls, VPNs, bandwidth optimization, and performance monitoring.

Cybersecurity

Cybersecurity

Threat detection, antivirus, encryption, penetration testing, and compliance with data protection laws.

Data Backup & Recovery

Data Backup & Recovery

Automated cloud and local backups, disaster recovery planning, and data restoration services.

24/7 User Support

24/7 User Support

Remote and on-site technical assistance with ticketing system and SLA guarantees.

Hospital Administration Services

HR & Staffing Management

HR & Staffing Management

We streamline operations so you can focus on patient care.

  • Recruitment & Onboarding
  • Payroll Processing
  • Performance Reviews
  • Staff Training Programs
Patient Records Management

Patient Records Management

We streamline operations so you can focus on patient care.

  • Digital Patient File Systems
  • Secure Data Storage
  • Compliance with HIPAA/KDPA
  • Easy Retrieval & Updates
  • EHR Implementation & Training
Front Office & Reception

Front Office & Reception

We streamline operations so you can focus on patient care.

  • Appointment Scheduling
  • Patient Check-in/out
  • Customer Service Training
  • Queue Management
Billing & Finance

Billing & Finance

We streamline operations so you can focus on patient care.

  • Patient Invoicing
  • Insurance Claim Processing
  • Revenue Cycle Management
  • Financial Reporting
  • NHIF Compliance
Procurement & Inventory

Procurement & Inventory

We streamline operations so you can focus on patient care.

  • Medical Supplies Ordering
  • Vendor Management
  • Stock Level Optimization
  • Cost Reduction Strategies
Facility Management

Facility Management

We streamline operations so you can focus on patient care.

  • Maintenance Scheduling
  • Safety Compliance
  • Equipment Calibration
  • Energy Efficiency

Our Transparent Pricing Packages

STARTER PACKAGE – “Foundation Visibility”

KES 315,000

Best for: Single-branch Level 4 hospitals starting structured marketing

Digital Marketing Inclusions:

  • Facebook, Instagram, X & TikTok Management
  • Custom Digital Strategy (Basic)
  • 20 Campaign Posts (Educational & Promotional)
  • 20-Day Content Calendar
  • Promotion of hospital services & social media pages
  • 8 Branded Posts
  • 10 Designed Stories (FB & IG)
  • Custom Posting Times
  • Basic Keyword Research
  • Sales Funnel (Awareness → Inquiry)
  • Campaign Performance Tracking
  • Monthly Performance Report

Traditional & Outdoor Marketing Inclusions:

  • Offline brand advisory (posters, banners, flyers – design only)
  • Medical camp concept & promotion (1 per quarter)
  • Door-to-door community awareness movements
  • Coordination of patient referrals to the hospital

ELITE PACKAGE – “Growth & Patient Acquisition”

KES 412,000

Best for: Growing hospitals with 1–3 branches

Digital Marketing Inclusions:

  • Facebook, Instagram, X, LinkedIn & TikTok
  • Fully Custom Digital Strategy
  • 30 Campaign Posts across all platforms
  • Themed 30-Day Content Calendar
  • Promotion of website, doctors, clinics & special offers
  • 16 Branded Posts
  • 30 Designed Stories (FB & IG)
  • Targeted Advertising & Buyer Personas
  • Sales Funnel (Awareness → Booking → Follow-up)
  • Advanced Keyword Research
  • Campaign A/B Testing & Data Analysis
  • Custom Posting Times
  • Dedicated Digital Project Manager
  • 1 Promoted LinkedIn Post (30 days)
  • Monthly Combined Performance Report

Traditional & Outdoor Marketing Inclusions:

  • Design of flyers, posters & roll-ups
  • Medical camp promotions & patient mobilization
  • CSR health activations
  • Structured door-to-door campaigns
  • Active coordination of patient referrals

PRO PACKAGE – “Market Leadership & Multi-Branch Dominance”

KES 567,000

Best for: Large hospitals, medical groups & multi-branch facilities

Digital Marketing Inclusions:

  • Facebook, Instagram, X, LinkedIn, TikTok & YouTube
  • Advanced Custom Digital Strategy
  • 30 High-Impact Campaign Posts
  • Branch-specific 30-Day Content Calendars
  • Promotion of hospital branches, specialized clinics & diagnostics
  • 20 Premium Branded Posts
  • 30 Designed Stories (FB & IG)
  • Advanced Buyer Personas & Geo-Targeted Ads
  • Full Sales Funnel (Awareness → Booking → Retention)
  • Advanced Keyword & Search Intent Research
  • Campaign A/B Testing & ROI Optimization
  • Custom Posting Times per branch
  • Dedicated Digital Project Manager
  • 1 Promoted LinkedIn Post (30 days)
  • 1 Promoted YouTube Video (30 days)
  • KPI-Based Expected Qualified Leads
  • Executive Monthly Performance Report

Traditional & Outdoor Marketing Inclusions:

  • Full medical camp campaign design & execution support
  • Outreach programs & branch launches
  • Door-to-door community mobilization per branch
  • Strong patient referral coordination framework
  • Full offline & online campaign integration

MULTI-BRANCH DISCOUNT STRUCTURE

Client Portfolio & Achievements

Madina Hospital

Full rebranding, digital campaign, and patient acquisition strategy resulting in 40% growth.

Impact: 80% growth in patient volume.

Tassia Hospital

Development of a complete visual identity system including logo, signage, and marketing collateral design.

Impact: Improved brand consistency and public visibility.

Summit Hospital

Network overhaul, cloud migration, and 24/7 IT support system.

Impact: Enhanced efficiency and security.

Fortis Health

Multi-channel campaign across Google, Meta, and WhatsApp Business.

Impact: Increased lead generation.

Hope Alive Clinic

Logo, flyers, banners, and social media templates.

Impact: Boosted marketing materials.

Ulezya Medical Centre

Secure patient portal and data backup solution.

Impact: Improved data security.

Zazi Hospitals

SEO optimization and local lead generation campaign.

Impact: Higher search rankings.

Applewood Medical

Branding, brochures, and event materials.

Impact: Professional event presence.

Jacaranda Health

Full IT infrastructure audit and upgrade.

Impact: Optimized systems.

MediCare Group

End-to-end admin support: HR, billing, procurement, and compliance.

Impact: Streamlined operations.

Mombasa General Clinic

Implementation of a new patient records management system (EHR) and staff training on administrative best practices.

Impact: Reduced patient waiting times by 30% and improved data retrieval and billing accuracy.

Kiambu Medical Centre

Auditing and optimization of billing workflows, resulting in 98% NHIF compliance adherence.

Impact: Streamlined revenue cycle management and minimized claim rejection rates.

Careers at SMC Africa

We are always looking for talented individuals to join our team. We offer marketing training programs to develop skills in digital marketing, branding, and more.

Marketing Training Program

Our comprehensive training covers strategic marketing, digital tools, and practical applications to equip you with the skills needed for success in the industry.

Let's Drive Your Growth

Ready to streamline your operations or elevate your brand? Fill out the form below – we'll instantly prepare a WhatsApp message with all your details and open it for you.

Nairobi, Kenya (Serving East Africa)
0706 216 979
info@smcafrica.co.ke

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